Terms of service
Last updated: December 10, 2025
Welcome to Subie Elites. By visiting our website or shopping with us, you accept these terms of use and our other policies, such as privacy policy, delivery policy, return and refund policy and cookie policy. The terms apply to all purchases and visits to silvrahome.se. If you do not agree to the terms, you should not use the website.
About Subie Elites
Subieelites.com is operated by Subie Elites LLC, EIN NUmber: 41-2522333 with address: 59 Meridian Rd, Levittown, NY 11756, USA . For questions or customer service, you can reach us via email at Subieelites@gmail.com or phone +1 (631) 512-6413
Our customer service is available by phone Monday to Sunday 9 am–6 pm , and via email 24 hours a day. We will get back to you as soon as we can.
1. Access and account
To shop at Subie Elites you need to be 18 years of age or have the consent of a guardian .
You are responsible for ensuring that the information you provide is accurate and up-to-date and for protecting your login information.
We reserve the right to terminate accounts in the event of suspected abuse, false information or violation of our terms and conditions.
2. Products and prices
We strive to provide as accurate and clear product information as possible. However, color and appearance may differ from the images depending on screen and settings.
All prices are in United States dollar (USD) including VAT . Shipping costs are added according to our delivery terms.
We reserve the right for final sales , any errors in stock balance and information that is obviously incorrect , such as incorrect prices or technical typos.
3. Order and payment
When you place an order with us, a purchase agreement only arises when you have received an order confirmation via email .
We offer payment via Qliro (pay immediately or later), Swish , Visa , Mastercard , American Express , Apple Pay and Trustly . When paying via Qliro, a credit check may be carried out by the payment provider.
In the event of suspected fraud, technical failure or invalid information, we reserve the right to cancel the order.
Any promotions and discounts are valid for the specified period and cannot be combined unless otherwise stated. Prices in the online store may differ from prices at retailers or in physical stores.
4. Shipping and delivery
Deliveries within USA. The normal delivery time is 3–7 working days , but can vary depending on the product, brand and season. During holidays and promotional periods such as Black Week, the delivery time may be slightly longer.
When your order is shipped, you will receive a tracking number via email .
We are not responsible for delays caused by the carrier or external circumstances beyond our control.
The risk of the goods only passes to you when you have physically received the delivery , in accordance with the Consumer Sales Act.
Full information about shipping options, weight limits and prices can be found in our shipping policy.
5. Right of withdrawal and returns
As a customer at Subie Elites LLC, you have a 30-day right of withdrawal according to the Distance Contracts Act, calculated from the day you received the goods.
The goods must be in essentially unchanged condition and well packaged when returned. You may of course examine the goods, but not use them more than necessary to determine their properties.
Customers are responsible for return shipping unless the item is damaged or incorrect.
Refunds will be made within 10 days of us receiving and checking the item.
In the event of an exchange, a return will be registered for the first item and a new order will be placed for the product you want instead.
Detailed instructions can be found in our returns and refunds policy .
6. Intellectual property rights
All content on Subie Elites, including text, images, logos, product names, graphics and designs, belongs to Subie Elites or our licensors and is protected by copyright and trademark laws.
The material may not be copied, modified or used for commercial purposes without written permission.
8. Third-party services and links
Our website is powered by Shopify , and we partner with Qliro , Shipmondo , Google Analytics , and other third-party vendors for payment, delivery, and analytics.
Links to other websites are provided for informational purposes only. We are not responsible for the content, products, or services of third parties.
9. Liability and unauthorized use
You agree not to use our website for any illegal purpose or in violation of these terms and conditions.
It is prohibited to spread malicious code, manipulate data, collect personal data without permission, or otherwise disrupt the operation of the website.
Silvra Home is not liable for indirect damages, downtime or losses due to circumstances beyond our control, such as transportation problems, supplier errors or force majeure.
10. Personal data and privacy
We process personal data in accordance with GDPR to be able to manage your order, delivery and customer relationship.
By shopping with us, you agree to our privacy policy . There you can read more about how we process personal data, which third-party providers we use and how you can request an extract or deletion of your data.
11. Governing Law and Dispute Resolution
Subie Elites follows all applicable United States laws. In the event of any dispute, we always strive to resolve the matter through clear and constructive communication with the customer.
If a dispute cannot be resolved directly between us, you as a consumer may file a complaint with an appropriate U.S. government consumer protection agency such as the Federal Trade Commission (FTC) or the Consumer Financial Protection Bureau (CFPB).
We are committed to cooperating with any lawful investigation or resolution process initiated by these agencies.
12. Changes to the Terms
Subie Elites may update or change these terms and conditions at any time. The current version is always published on this page.
Material changes will be communicated in accordance with applicable law. By continuing to use the website after a change, you accept the updated terms and conditions.
13. Discounts and offers
Our welcome discount gives a 50 USD discount on purchases over 1000 USD and is only valid for new customers on their first purchase. The discount does not apply to the purchase of gift cards. The welcome discount can be combined with other discounts and promotions, including temporary promotional prices such as during Black Week. Subie Elites reserves the right to change or end the offer at any time.
14. Contact
Subie Elites/ Subie Elites LLC
Address: 59 Meridian Rd, Levittown, NY 11756, USA
Email: subieelites@gmail.com
Phone: +1 (631) 512-6413